Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that looks out of date, or need to be pointed toward responsible gambling support, this page explains the best way to reach us and what happens after you do.
How to Reach the Editorial Team
Email is the most direct route to our team. Write to us at [email protected] and a real member of staff will read your message. We do not use automated replies as a first response — you will hear back from a person who has actually read what you sent.
Our target turnaround is two working days. During busy periods it may run slightly longer, but we follow up on every message. Including a brief description of your enquiry in the subject line helps us direct it to the right person faster.
What You Can Ask Us About
We cover a broad range of topics on this site — from fastest payout casinos in the US to bonus terms, payment methods and licensing — so the reasons people contact us vary widely. Common ones include:
- Review questions — If something in one of our casino write-ups is unclear, or you want to understand the methodology behind a rating, ask us directly.
- Corrections and accuracy — Spotted a figure that looks wrong or a term that has changed? We take accuracy seriously and investigate every flag. Our research is reviewed regularly, but reader input helps us stay on top of changes in a fast-moving market.
- Bonus and terms queries — Bonus conditions — wagering requirements, expiry windows, game restrictions, withdrawal caps — can shift without much notice. If you believe a term we have listed no longer matches what a casino is actually offering, let us know.
- Responsible gambling concerns — If you or someone you know is finding gambling difficult to manage, mention it in your message. We will point you toward the appropriate resources, including the National Council on Problem Gambling helpline (1-800-522-4700) and state-level support services.
- Suggestions for coverage — Is there a topic, casino or payment method you think we should cover? We genuinely consider reader suggestions when planning new content.
- Partnership and editorial enquiries — If you represent a casino brand or affiliate network and want to explore a commercial relationship, introduce yourself and outline what you have in mind. We assess all commercial arrangements editorially — placement is not purchased.
Our Editorial Standards
USA Casino is an independent comparison site. The casinos we review and rank are assessed on factors that matter to US players: payout speed, licensing and regulation, game range, bonus terms, banking options and customer support quality. Commercial relationships with operators do not determine where a casino sits in our rankings — we outline how we reach our ratings on each review page.
All content is researched and written by our editorial team. The reviews you read represent our honest assessment at the time of publication, based on verified information rather than claims made by the operators themselves. Where a detail was not possible to verify independently, we say so rather than guess.
A Note on Responsible Gambling
Online casino gambling in the United States is available only in states where it is legal, and only to adults aged 21 or over (or the applicable minimum age in their state). Players must be physically located within a licensed state to access real-money casino platforms.
Gambling should be a form of entertainment, not a way to generate income or recover losses. If it stops being enjoyable, or starts affecting your finances, relationships or wellbeing, please step back and seek support. Resources available to US players include:
- National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24/7.
- Gamblers Anonymous — Peer support meetings and online resources at gamblersanonymous.org.
- State gaming commissions — Most licensed states operate self-exclusion programmes. Contact your state's gaming control board to register.
If your message to us relates to a responsible gambling concern — for yourself or someone else — please mark it clearly in the subject line and we will prioritise it.
What to Include When You Write
You do not need to follow a form, but a little context makes things faster. Useful details to include:
- The casino or page your question relates to, if applicable.
- A brief description of the issue or question in one or two sentences.
- Any relevant dates or screenshots, if you are flagging an inaccuracy.
- Your preferred name — we address our replies personally.
We look forward to hearing from you.